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FAQ


Have A Question?

Chances are someone else has asked your question before! Take a look at some of the more common questions we get and see our response below. Hopefully we’ve answered it thoroughly.

If you have a question that sits outside of the below, please contact us via the contact page!

WHAT IS PROOF OF VACCINATION / EXEMPTION?

Please have your “Green Tick” linked to your Service Victoria App, or printed in full colour and have a matching Drivers License.

Exemptions are treated the same way.

Apple/Android Wallet Certificates are not accepted as there are already fakes out there.

This is likely to be in place for the duration of 2021 and all of 2022.

All people are required to check in every time they enter the building. You do not need to check out.

Everyone is required to be double vaccinated or legally exempt to be on premise for any amount of time, at any time, until government updates change this.

DO I NEED TO MAKE A BOOKING?

Absolutely!ย  Right now restrictions are back in place for seated service ๐Ÿ™‚

Don’t miss out! Jump on line ASAP.

We can’t wait to be back on the horse!

www.thedeckest2013.com.au/bookings/

ARE WE OPEN FOR DANCING FRIDAY & SATURDAY?

We can have ‘vertical drinking’ outside on the deck at the moment. So you are welcome to stand up out there. But the usual bands and whatnot will be on hold until vertical drinking (non-seated) throughout the venue.

Hopefully this will be around Nov 20th ๐Ÿ™‚

As soon as we can we will announce everything on the usual Social Media haunts and here on our website’s Whats On section (that’s the best and easiest place to see if we are running bands and DJ’s and the late night entertainment).

Thank you for bearing with us during these unusual times! ๐Ÿ™‚

See you soon!!

Do You Have A Dress Code?

  • Wednesday and Thursday we simply ask for non-offensive clothing, footwear and normal casual wear. Work wear is fine. Thongs are fine. Tank Tops are fine. No bare feet. No shirtless.
  • Friday/Saturday a casual dress code applies all day until 8pm; beyond 8pm a Smart Casual tidy dress code applies. If you have any questions regarding the dress code please give us a call. (no runners, no steel caps, no hoodies, no sports gear, no surf gear, no dodgy, baggy, wrinkly T-shirts; collared shirts requested, smart dressy street shoes or leathers, no tatty ripped or dirty jeans -designer rips are fine, no crumpled shirts etc). No bumbags or mens shoulder/side bags.
  • Sunday is normal casual day wear. Yes thongs are ok! But no sports wear, no work wear -trade/hi vis/steel caps etc, no singlets or tank tops. No bare feet. No shirtless. No swim wear. No crocs. No bumbags or mens shoulder/side bags.
  • Tattoos? No face tattoos or offensive tattoos. Head tattoos not recommended.

Are There Age Restrictions?

  • For the majority of the week, any functions or dinner bookings the age limit is 18+.
  • What about minors?The Deck est 2013 permits the entry of minors when in the company of their 18yo+ legal parent/guardian AND only when partaking in a meal/private function. Minors are not allowed outside on the deck on Sundays after 3pm or on premise after 9pm any night. We strongly remind parents that small children require their constant supervision. Under no circumstance are minors permitted alcohol.
  • While we have live entertainment:
    • After 8.30pm Friday we aim for a 28yo+ crowd
    • After 9pm Saturday night we aim for a 25yo+ crowd
    • All day Sunday we are strictly a 21yo+ crowd
  • Please call if you have any queries

Do You Accept Credit Cards or PayWave?

We accept all major credit cards except Diners. A surcharge fee applies for all credit payments. We encourage Tap N Go, Paywave, ApplePay, etc

How do I start a bar tab?

We encourage the use of Bar Tabs to keep our service as fast as possible. Bar Tabs are started with a valid Credit Card (not a Debit Card) and a valid driverโ€™s license or passport.

Do You Have ATMโ€™s?

Yes. We have two ATMโ€™s on premise, one located at the top of the stairs in the restaurant and one is downstairs in the Main Bar.

Can I BYO?

The Deck est 2013 is a fully licensed venue with an extensive range of beer, cider, spirits, liqueurs and non-alcoholic beverages for you to explore and play with. However we are not a BYO venue.

Do We Cater To Dietary Requirements?

The Deck est 2013 takes the highest possible precautions when catering to dietary requirements and all care is taken during prep and service; however we cannot 100% guarantee the absence of egg, nut, soy, milk, sesame, wheat, fish, lupins, treenuts, mammalian meats or shellfish from anything produced in our kitchen. Serious or life threatening dietaries require a reservation and a minimum 24 hours notice prior to attending.

What About Birthday Parties?

We would love to help you celebrate your Birthday! How ever you want to celebrate it.

If you plan on having a low key lunch or dinner you can simply book a table HERE.

If you were planning on coming out on a Friday night you can join our SeaCircus over28โ€™s members HERE for all sorts of goodies.

If you planned on coming on Saturday night you can join us as a Deck VIP member HEREย Our VIP members are entitled to drink cards, food options, free entry invites to special events all sorts of goodies that go beyond just your birthday.

If you wanted to go all out and reserve an exclusive space for a Special Birthday Function event, like your 30th, 40th or even your Centenary 100 not out, please contact us HERE.

We do not host 18ths, 21sts or Bucks Parties.

Of course you can just pop in with a crew and celebrate informally too!

Can I bring a birthday cake and do you charge a cake fee?

Absolutely you can bring a cake!! Whatโ€™s a birthday without a cake? And no way, we donโ€™t charge a cake fee. Who does that?

Ideally, please call us directly so we can best assist making your Birthday a wonderful experience. We are here to help you celebrate your way!

I Smoke. Do You Have A Space For Me?

We have a designated smoking area outside upstairs.

VAPING is considered SMOKING. Do NOT vape indoors.

Do We Having Parking Nearby?

Yes we do. Behind us there is a council car park off Bay Lane (metered until 6pm Mon-Sat; free all day Sun) as well as parking around the Frankston Football Ground at Plowman Place. There is some strict time limited parking directly out the front on Nepean Hwy.

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